Last Updated: April 2026

Dr. Kamalesh Pal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our medical services.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, and any details you submit via our appointment or contact forms.
  • Medical Information: Information you voluntarily share regarding your child's medical condition for consultation purposes.
  • Technical Information: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.

2. How We Use Your Information

Your information is used strictly to:

  • Respond to your inquiries and schedule consultations
  • Provide medical advice and surgical services
  • Send appointment reminders and follow-up communications
  • Improve the performance and content of our website
  • Comply with legal, regulatory, and medical record-keeping obligations

3. Confidentiality of Medical Information

All medical information is handled in strict accordance with UAE health data protection laws and international standards of medical confidentiality. Patient records are stored securely and accessed only by authorised medical personnel.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information only with:

  • Hospital and diagnostic teams involved in your child's care
  • Regulatory or legal authorities where required by law
  • Trusted service providers bound by confidentiality agreements

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyse website traffic. You can disable cookies through your browser settings; however, this may affect website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. No method of electronic transmission, however, is 100% secure.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of inaccurate data
  • Withdraw consent for processing at any time
  • Lodge a complaint with the appropriate regulatory authority

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

While our services are for paediatric patients, all personal data is provided by parents or legal guardians. We do not knowingly collect information directly from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: